Right of withdrawal

CANCELLATION INSTRUCTIONS AND FORM

We would like to point out that the excluded right of withdrawal was already explicitly stated during the ordering process. To provide you with a clear overview of the applicable regulations, see
Below is the detailed information in our cancellation policy.

Civil Code §312g

The right of withdrawal is excluded for the purchase of goods that are manufactured according to customer specifications or that are clearly tailored to the customer's personal needs - this applies in particular to all orders that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the needs of the consumer. Our products are manufactured to customer requirements and adapted to their needs. This applies in particular to the choice of different locking mechanisms, different opening mechanisms, lengths, individually painted surfaces, individual surfaces, special sizes and all additional custom-made products.

Civil Code §355

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the goods. In the case of a contract for several goods that you have ordered as part of a single order and which are delivered separately, the withdrawal period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods. To exercise your right of withdrawal, you must notify us of your decision to withdraw from this contract by means of an unambiguous declaration (e.g. a letter sent by post, fax or e-mail). You can use the withdrawal form below for this purpose, but this is not mandatory. To meet the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. Please send your cancellation to: Balzwerk GmbH Magirusstraße 22 89250 Senden/Hittistetten Email: info@balzwerk.de If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the undamaged goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have cancelled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. You will bear the direct cost of returning the goods. You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

 

End of cancellation terms

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Retention of title

The delivered items remain the property of Balzwerk GmbH until full payment has been made.

 

Privacy Policy

It should be noted that BALZWERK The customer's name, address and all other order-related data will be saved in order to process his order. We will treat the customer's personal data in compliance with the applicable provisions of data protection law.

 

Final provisions

1. The law of the Federal Republic of Germany applies to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.

2. All agreements made between the seller and the buyer in connection with this purchase agreement are set out in writing in the purchase agreement and the general terms and conditions of the seller.

3. Should one of the provisions of these General Terms and Conditions be or become invalid, the remaining provisions shall remain unaffected.

Stand: 01. December 2022
Balzwerk GmbH
Magirusstrasse 22
89250 Send/Hittistetten

Withdrawal form

If you sign the contract with the BALZWERK GmbH, please fill out this form and send it back to:
Balzwerk GmbH (limited liability), Magirusstraße 22, 89250 Senden/Hittistetten
Email: info@balzwerk.de
I / we hereby revoke the contract concluded by me / us for the purchase of the following goods / the provision of the following services:
………………………………………………………………………….……………………… …………………………………………… …………………………………………………
(Name of the goods, order number and price if applicable)
Goods ordered on: ……………………………(date)
Goods received on: ………………………………(date)
Name and address of the consumer: ……………………………………………………………. …………………………………………… Date
Signature of the customer (only for written cancellation)