Right of withdrawal

CANCELLATION INSTRUCTIONS AND FORM

We would like to point out that the excluded right of withdrawal was already explicitly stated during the ordering process. To provide you with a clear overview of the applicable regulations, see
Below is the detailed information in our cancellation policy.

Civil Code §312g

The right of withdrawal is excluded for the purchase of goods that are manufactured according to customer specifications or that are clearly tailored to the customer's personal needs - this applies in particular to all orders that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the needs of the consumer. Our products are manufactured to customer requirements and adapted to their needs. This applies in particular to the choice of different locking mechanisms, different opening mechanisms, lengths, individually painted surfaces, individual surfaces, special sizes and all additional custom-made products.

Civil Code §355

You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In the case of a contract for several goods that you have ordered as part of a single order and which are delivered separately, the cancellation period is 14 days from the day on which you or a third party designated by you other than the carrier, the last have or have taken possession of the goods. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the cancellation form mentioned below, although this is not mandatory. In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires. Please send your cancellation to: Balzwerk GmbH Magirusstraße 22 89250 Senden/Hittistetten Email: info@balzwerk.de If you withdraw from this contract, we will refund to you all payments received from you, including delivery costs (except for additional costs resulting from you choosing a method of delivery other than that offered by us, which is the cheapest have chosen standard delivery) immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the undamaged goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

End of cancellation terms

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Retention of title

The delivered items remain the property of until full payment has been made Balzwerk GmbH.

 
Privacy

It should be noted that BALZWERK The customer's name, address and all other order-related data will be saved in order to process his order. We will treat the customer's personal data in compliance with the applicable provisions of data protection law.

 
Final Provisions

1. The law of the Federal Republic of Germany applies to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods.

2. All agreements made between the seller and the buyer in connection with this purchase agreement are set out in writing in the purchase agreement and the general terms and conditions of the seller.

3. Should one of the provisions of these General Terms and Conditions be or become invalid, the remaining provisions shall remain unaffected.

Stand: 01. December 2022
Balzwerk the
Magirusstrasse 22
89250 Send/Hittistetten

Withdrawal form

If you sign the contract with the BALZWERK GmbH, please fill out this form and send it back to:
Balzwerk GmbH (limited liability), Magirusstraße 22, 89250 Send/Hittistetten
Email: info @balzwerk.de
I / we hereby revoke the contract concluded by me / us for the purchase of the following goods / the provision of the following services:
………………………………………………………………………….……………………… …………………………………………… …………………………………………………
(Name of the goods, order number and price if applicable)
Goods ordered on: ……………………………(date)
Goods received on: ………………………………(date)
Name and address of the consumer: ……………………………………………………………. …………………………………………… Date
Signature of the customer (only for written cancellation)